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Cancellation Policy

In repsect for our therapist's time, we require 24-hour notification of any canceled appointment. If full notice is not provided, you will be billed the full amount for the missed session. We strive to avoid such billing, so if the time can be filled you will not be billed.

Punctuality

We recommend that you arrive a few minutes early to ensure that your scheduled appointment begins on time. If you arrive late, the treatment may end on time in order to accomodate and respect the next client. Thank you for your understanding.

Accepted Forms of Payment

Vitality Massage accepts VISA, Discover, MaterCard and American Express, cash, check, or gift certificate payements.

Auto Injury

Massage therapy is a vital component to a full recovery after a motor vehicle accident. Under Oregon law, everyone is entitled to at least $15,000 of care afte an accident. The steps are easy, just visit your primary care physician or chiropractor and request a massage prescription. Bring that prescription in for your first appointment along with:

  • claim number
  • adjustor's name and contact information
  • insurance name, address, and contact information

Vitality Massage will gladly bill your insurance for you after a motor vehicle accident with no expense to you, allowing you to focus on your health and healing.

General Insurance

We accept certain general insurance plans that cover massage as a benefit. The details and payment requirements vary for different insurance plans. Please contact us directly to discuss insurance options.